The documents that come with a program
Buyers sell yoga wear through product pages, wholesale line sheets and studio counters. Each channel needs accurate information, and that information should come from the same files that were used to make the garment. We assemble a document set per program from the approved tech pack, fabric sheet and inspection records.
| Document | What it contains | Typical use |
|---|---|---|
| Spec sheet | Fabric composition, GSM, construction details, features | Product pages, line sheets, staff training |
| Care instructions | Wash, dry and iron guidance consistent with the care label | Product pages, hang tags, customer service |
| Size chart | Body measurements and key garment measurements per size | Product pages, wholesale buyers |
| Label files | Approved artwork for brand, care and fiber content labels | Reorders, compliance records |
| Inspection report | Final random inspection results, measurements, photos | Receiving checks, records |
| Test reports | Laboratory reports where tests were part of the order | Compliance files, retailer requests |
Spec sheets
A spec sheet turns the tech pack into language a customer or a retail buyer can use: fiber content, fabric weight range, finish, rise and inseam, pocket positions, support level for bras. We keep the wording factual. Claims such as moisture-wicking are only included if they are supported by the fabric sheet or a test report, as explained in moisture-wicking claims.
Care instructions
Care instructions should match the conditions the fabric was approved under. If colorfastness and dimensional change were tested at a given wash temperature, the label should not tell customers to wash hotter. In the US, care labels fall under the Care Labeling Rule; see the compliance page.
Size charts
The size chart is built from the graded measurement chart on the tech pack. We separate body measurements, which customers use to choose a size, from garment measurements, which wholesale buyers and returns teams use to check fit. Our note on size charts and grade rules explains how to present both.
Label files and inspection reports
Final artwork for every label is stored with the program, so a reorder does not start with a search through old emails. Inspection reports are shared before shipment and kept on file; they are also the baseline for checking a reorder.
Receiving the goods
We suggest every buyer runs a short receiving check when cartons arrive: count cartons against the packing list, open a sample of cartons across styles and colors, check labels and polybags, and measure a few pieces against the size chart. Doing this within the period set out in the written terms keeps any issue simple to resolve.
How to report an issue after delivery
Problems found after delivery are handled through a defined process, not an open-ended negotiation. The faster and more complete the report, the faster it can be assessed with the partner factory.
- Write to the desk - email mark@fulveraglobal.com with the order reference in the subject line.
- Describe the issue - what is wrong, for example an open seam, shade difference, measurement out of tolerance or wrong label.
- Send photos - a clear photo of the defect, a photo of the garment's labels, and a photo of the carton marking it came from.
- Give quantities - how many pieces were checked, how many are affected, and by style, color and size.
- Keep the goods - set affected pieces aside unaltered until the assessment is complete.
The desk compares the report with the approved sample, the tech pack tolerances and the final inspection report, and raises it with the partner factory. Remedies, such as replacement in a later shipment, credit against a future order or other arrangements, are those set out in the written terms for the order. We do not promise remedies outside those terms, and we say early if an issue falls outside them.
Customer service support for your team
Customer questions about yoga wear repeat: Will it be see-through? Will it shrink? Why is there pilling at the thigh? We can help draft factual answers based on the fabric sheet and test reports for your program, so your team does not over-promise. For pilling and shrinkage background, see pilling resistance.
Reorder support
Reorders start from the sealed sample, the approved tech pack, the fabric sheet and the label files. The desk checks fabric availability with the mill, confirms whether colors can be dyed from stock and proposes a quantity split by color and size if you share sell-through data. Reorder MOQ and lead time are confirmed in writing; cut and sew reorders typically sit in the 100-300 pcs per style per color range and seamless in the 300-500 pcs range.
Sharing sell-through by color and size makes the reorder proposal far more useful. A simple table of units sold and units left, per color and size, is enough. From it the desk can suggest which colors to repeat at a higher quantity, which to hold at the color minimum and which to pause, and whether the size curve should shift. The partner factory then confirms in writing what it can produce on that split and when.
A reorder is also the right moment to fix small issues from the first run, such as a waistband that rolled or a label that scratched. Changes are recorded on the tech pack and confirmed in writing before production.
To start a reorder or ask for documents, use the contact page or send a brief with your order reference.